Shipping policy
1. Shipping Overview
We are committed to delivering your order in a timely and reliable manner. Please review our shipping policy below to understand how we process and deliver orders.
2. Processing Time
All orders are processed within 1–3 business days. You will receive a confirmation email once your order has been shipped or is ready for delivery.
3. Local Delivery (Within 30km Radius)
We offer local delivery for customers located within a 30km radius of our fulfillment center.
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Delivery Time: Typically within 1 week after order processing, deliveries will happen every Friday.
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You will receive a notification when your order is out for delivery.
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Local delivery eligibility will be automatically determined at checkout based on your address.
4. Standard Shipping
For customers outside our local delivery zone, we offer standard shipping through reputable courier services.
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Shipping Rates: Calculated at checkout based on location and order size
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Estimated Delivery Time: 3–7 business days, depending on the destination
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to track the delivery status of your package.